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Learn Salesforce Administrator from best Institutes in Kolhapur. Salesforce Administration is a part of a companys CRM system, is a system that automatically records all the stages in a sales process. The Salesforce Certified Administrator exam has the following characteristics, the content contains 60 multiple-choice/multiple-select questions, the time allotted to complete the exam is 90 minutes , the passing score is 65%, the exam can be Delivered on the Proctored exam delivered onsite at a testing center or in an online proctored environment. The Salesforce Certified Administrator exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience as a Salesforce Administrator and have demonstrated the application of each of the features/functions such as ORGANIZATION SETUP (GLOBAL UI), USER SETUP, SECURITY AND ACCESS, STANDARD AND CUSTOM OBJECTS, SALES AND MARKETING APPLICATIONS, SERVICE AND SUPPORT APPLICATIONS, ACTIVITY MANAGEMENT AND COLLABORATION, DATA MANAGEMENT, ANALYTICS - REPORTS AND DASHBOARDS, WORKFLOW/PROCESS AUTOMATION, DESKTOP AND MOBILE ADMINISTRATION, and APPEXCHANGE.
Organizational Setup explains the information found in the company profile and also used to differentiate between the various UI features that an administrator controls, including the implications. User Setup is used to identify the steps to set up and/or maintain a user and to understand the implications of activating, deactivating, or freezing a user. Security and access explains the various organization security controls. A standard and custom object describes the standard object architecture and relationship model. Sales and marketing applications are used to identify the capabilities and implications of the sales process. Service and support applications describe the capabilities of case management. Activity management and collaboration describes the capabilities of activity management. Data Management describes the considerations when importing, updating, transferring, and mass deleting data. Analytics – Reports and Dashboards describe the options available when creating or customizing a report. Workflow automation is used to describe capabilities and use cases for the approval process. Desktop and mobile administration describes the installation and synchronization options of Salesforce Lightning for Outlook. AppExchange identifies use cases for AppExchange applications.
The Salesforce Certified Administrator exam is currently offered in English, French, German, Spanish, and Brazilian Portuguese. For translated exams, the exam questions and on-screen exam results are translated. The Web assessor user interface, exam registration process, email communication, and customer support will be in English. The online, release-specific Salesforce Certified Administrator exams required to maintain this credential will be available in English, French, German, Spanish, and Brazilian Portuguese.
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